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Records FAQ

If you can't find the answer to your question here, please contact us by phone (217-333-0210) or e-mail (registration@illinois.edu).

  1. Grades are no longer mailed. How do I obtain a copy of my grades?
  2. If I attend for a while and then withdraw will I get any money refunded?
    • If you officially withdraw within the refund period, you will receive a pro-rata refund based on the date on the withdrawal form. See information on refund schedule for the term in question.
  3. My parents have me covered on their insurance plan; do I still have to pay for the health insurance?
  4. How much will it cost to attend the University?
  5. I am an employee here and I want to take a class; how much will it cost?
  6. When are the bills mailed for this semester?
  7. How can I find out what my account balance is?
  8. I ordered transcripts on the Web over the weekend; when can I pick them up?
    • Former student website orders and faxed orders will be processed within 2-5 business days; current student orders placed online are usually processed the following day for pick up at the Office of the Registrar after 1 p.m.